Privacy Policy for Bookmark

Bookmark Private Limited values your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal data you provide when using the Bookmark app. By using our app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

• Account Information: When you sign in to your account, we collect personal information, including your mobile number and password, provided during the signup process managed by the Admin Panel.
• Location Information: With your consent, we collect your device’s location to facilitate customer location tracking and ensure accurate delivery of orders.
• Storage Permissions: We request access to your device’s storage for managing product details, customer data, and order processing.
• Order and Payment Information: We collect data related to your orders, including product pricing, customer details, payment status, and method of payment (cash or cheque on delivery).

2. How We Use Your Information

• Account Management: We use your information to create and manage your booker account, including login credentials and profile data.
• Order Processing: Your information helps us to process customer orders, manage pricing, set discounts, and track order status.
• Customer Interaction: Your location and product details enable you to manage your customer base, add products, and track the delivery process efficiently.
• Reports and Analytics: We generate reports for daily sales, order summaries, payment summaries, return orders, and ratings to help you manage your business effectively.
• Communication: We may contact you via email or in-app notifications for updates on your orders, new features, and promotional offers related to Bookmark.

3. How We Share Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who assist in app operations, such as payment processing and order fulfillment.
• Legal Compliance: We may disclose your information if required by law or to protect the rights of Bookmark and its users.

4. Security

We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information at any time.
• Withdraw consent for location and storage permissions through your device settings.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates either through the app or via email. Please review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at: info@bookmark.com.pk